HOA Service Center
What do you need today?
Whatever your association needs, it starts with one of these four doors. Certificates come straight from EOI Direct in minutes; everything else reaches the team that placed your coverage.
CCertificate of insuranceLenders, closings and refinances. Pull it yourself at EOI Direct, any time.Certificates →
!Start a claimWater, wind, fire or an injury on the property. Tell us what happened and our claims manager takes it from there.HOA Claims →
✎Change a policyMortgagee changes, address updates, coverage questions, adding an amenity. Email what changed and we handle the endorsement.Email a change →
$Billing & paymentsMake a payment on your HOA policy or ask about an invoice.Payments →
Unit ownersCertificates and HO-6 questions: start with EOI Direct, or ask your own agent about loss assessment coverage.
Board membersClaims, changes and renewal questions go to the team, with your association name in the subject line.
Property managersOne email covers any association you manage: associations@myinsurancewarehouse.com.
Not sure which door?
Email associations@myinsurancewarehouse.com and we will point you to the right one. After hours, our AI assistant answers coverage questions and a person follows up the next morning.