Does your bank/lender/mortgage company need a certificate of insurance?
EOI Direct – Online Certificate Instructions
To request a certificate of insurance or to view the policy coverage, please visit; www.eoidirect.com
If you are a first-time user, click “Get Started” and then under “Homeowners & Property Managers” click “Register Now”
Follow the prompts to register and write down your User ID and Password so you can log in to your account when prompted – you will receive an activation email from help@eoidirect.com that you will need to access to officially register your account
Once you have successfully logged in to your account, click on “Evidence of Insurance” from the menu options to search and access the association policy information you are seeking.
A delivery charge may apply for mortgagee clause additions, however there is no cost to register for access to the website.
EOI Direct – Phone Call Certificate Instructions
To request a certificate of insurance via phone, you may call – (877)-456-3643
EOI Direct’s customer service department is available from 8AM to 7PM (CST) Monday through Friday to provide additional assistance.
English & Spanish help available via phone.