Meet Our Team

At Insurance Warehouse, we've built our team with individuals who have the highest standards for client communication and servicing. No matter who you interact with at Insurance Warehouse, you'll have the best experience possible.

Get Familiar With The Insurance Warehouse Team

Eric Skarnes | President

As President of Insurance Warehouse, Eric Skarnes has spent two decades earning a reputation as the go‑to expert in HOA insurance. Eric mixes deep industry knowledge with calm, practical problem‑solving, making tough insurance issues feel simple. He’s part strategist, part educator, part advocate—and a competitive pickleball player who enjoys a good tequila.

Carrie Skarnes | Vice President

Carrie Sartorelli, Vice President of Insurance Warehouse, is the engine that keeps everything moving. With 15 years of experience, Carrie knows every corner of the business, keeps all the parts aligned, and is always a step ahead. Fueled by espresso and morning treadmill walks, she brings sharp focus, proactive energy, and seamless coordination. Simply put, we’d be lost without her.

Craig Skarnes | Director of Sales

Craig Skarnes, Director of Sales at Insurance Warehouse, makes complex insurance feel easy—and often entertaining. With experience in personal and commercial lines, he blends industry know‑how with a talent for clear, engaging explanations. He’s also our unofficial HR department, keeping morale high and the team in line. Craig gets results—and makes work a lot more fun.

Taylor DiSpirito | Director of Commercial Lines

As Director of Commercial Lines, Taylor DiSpirito is one of Insurance Warehouse’s most trusted HOA and commercial insurance experts. She works closely with property managers and boards to ensure every association is fully protected. Known for her calm confidence and sharp instincts, Taylor spots problems before they surface. Off the clock, she brings that same precision to her cocktail craft—her Espresso Martinis are legendary.

Ben Tamm | Commercial Producer

With over seven years at Insurance Warehouse, Ben Tamm is a trusted pro in HOA insurance. His underwriting background gives him a rare edge—he knows exactly what carriers want and matches associations with the right coverage fast. As a commercial producer, he asks smart questions, digs for the best options, and delivers solutions that make life easier for Property Managers and Boards. He also contributes two office specialties: perfectly timed one‑liners and spot‑on SportsCenter recaps.

Alejandra Martinez | Commercial Account Manager

Alejandra Martinez is the go-to problem solver who keeps our processes running smoothly. From helping bind new accounts to streamlining workflows, she does it all with ease and a contagious smile. As our in-house technology wizard, she’s always exploring smarter, better ways to improve how we work—making life easier for the whole team.

Lisa Boecker | Business Development

With over 20 years of experience, Lisa Boecker brings unmatched expertise, strong relationships, and a get‑it‑done attitude to Insurance Warehouse. With deep roots in HOA insurance and claims, she knows the industry—and its people—inside and out. If something needs to happen, Lisa’s already making it happen. She makes the whole insurance process more enjoyable, often with a bottle of wine in hand.

Jenessa Cox | Office Manager

Office Manager Jenessa Cox keeps everything running smoothly, with a smile and the occasional celebratory cocktail. With a background in HOA management, she mastered multitasking and problem‑solving long before joining us. Now she’s our unofficial traffic controller, planning the fun, feeding the team, and jumping into new projects without missing a beat. Jenessa is the whirlwind who keeps everyone—and everything—on track.

Kaitlyn Hendricks | Accounting Specialist

Kaitlyn Hendricks is the numbers mastermind who keeps our finances running smoothly. She pays the bills (and the employees), chases payments, and makes sure no policy even thinks about canceling. With sharp detail, steady reliability, and a perfect balance of sunrise workouts and happy‑hour energy, Kaitlyn is essential to the team.

Kate

Kate Jordan may be new to Insurance Warehouse, but she’s already a standout. With a decade in residential property management, she quickly became our SOV pro and new development go‑to. She onboards properties, tackles odd projects, and jumps in wherever needed—always with a smile, sharp wit, and upbeat energy. Adaptable and genuinely helpful, Kate is a bright spark in the office.

Jack

Jack Mugford joined Insurance Warehouse with a strong personal lines background and quickly became a go‑to expert at our systems. From SOVs to onboarding to binding, he has been improving our processes since Day One. Always all‑in and upbeat, Jack writes clear training guides, tackles new tasks without hesitation, and brings a positive vibe to the team. He loves his cat, rocks a confident mustache, and keeps leveling up—right alongside our systems.

Allie

Allie Migura is a rising star on our Commercial Lines team, bringing a can-do attitude and dependable support from Texas. She keeps operations running smoothly—handling rec letters, coordinating with property managers, providing great service, and issuing certificates with speed and accuracy. Always positive and ready to help, Menards-loving Allie tackles every challenge with ease.

Marcia

Marcia Guaman has been an Insurance Warehouse MVP since 2018. As our Personal Lines Account Rep, she’s the trusted bilingual expert clients rely on and the teammate who always jumps in—whether it’s training, problem solving, or lending support wherever needed. Reliable, knowledgeable, and consistently supportive, Marcia keeps Personal Lines running smoothly every day.

Carlos

Carlos Johnson brings 11 years of insurance experience and a steady, detail-driven approach to the binding team. Even in the busiest seasons, he stays focused, precise, and ahead of every detail—managing accounts and solving problems before they escalate. Reliable and analytical, Carlos keeps everything running smoothly (and has a spreadsheet to prove it).

Emily

Meet Emily—our Associations Account Coordinator and the engine behind HOA new business. She keeps proposals moving, details flawless, and workflows organized with speed and clarity. Proactive, precise, and always reliable, Emily brings positivity to every project. She makes HOA new business look easy—because she’s just that good.

Tori

Tori Reed brings over five years of experience to the team, handling both commercial and personal lines with ease. As a Licensed Account Manager, she’s the friendly, confident voice customers trust—and the one who gets things done fast and done right. Working remotely from Texas, she stays fully plugged in, reliable, and always positive. She jumps into projects, supports teammates, and guides clients to ensure the best coverage. And off the clock, you can probably find her lost in a good book.

Mary

Mary, our Director of Personal Lines, leads with expertise, empathy, and a talent for truly listening. With 7+ years of experience, she’s always ready to train, problem-solve, and support her team. Loved by all, she keeps the department strong. Outside work, you’ll find her hiking with her dog, happiest outdoors.

Keely

Meet Keely—one of our newest stars and a powerhouse from day one. With 5+ years of industry experience, she jumped into our bind team and immediately kept policies and deadlines on track. Organized, efficient, and a natural problem-solver, Keely is already a standout—and she’s just getting started.